What has been the experience of scleral lens wearers regarding coverage by medical insurance?
While I do understand that insurance contracts vary from company-to-company and even individual-to-individual, I am beginning to find that, since scleral lenses are not explicity referenced in most insurance contracts, the insurance companies often process such claims inconsistently and, therefore, unfairly.
I would like to share information about this with other wearers of scleral lenses, in case we can help one another to deal with the various insurance companies: I was first fitted with scleral lenses (for keratoconus) this past July here in Columbus, OH and United Health Care has denied my claim and two follow-up requests for "review." UHC only refers to the clause in my contract which excludes "the costs and expenses in connection with the fitting of eyeglasses, or contact lenses and/or the supply of eyewear" - even though we know that scleral lenses are none of those things.
One of the oddities is that my claim totals "only" $1600 (while the Boston Foundation for Sight's price is $7.600). Apparently, my next step is to "file a civil action," so I am currently investigating how to go about doing that without spending a fortune on lawyers.
Does anyone else have experience in this area that might be helpful to me and others? Thank you!
While I do understand that insurance contracts vary from company-to-company and even individual-to-individual, I am beginning to find that, since scleral lenses are not explicity referenced in most insurance contracts, the insurance companies often process such claims inconsistently and, therefore, unfairly.
I would like to share information about this with other wearers of scleral lenses, in case we can help one another to deal with the various insurance companies: I was first fitted with scleral lenses (for keratoconus) this past July here in Columbus, OH and United Health Care has denied my claim and two follow-up requests for "review." UHC only refers to the clause in my contract which excludes "the costs and expenses in connection with the fitting of eyeglasses, or contact lenses and/or the supply of eyewear" - even though we know that scleral lenses are none of those things.
One of the oddities is that my claim totals "only" $1600 (while the Boston Foundation for Sight's price is $7.600). Apparently, my next step is to "file a civil action," so I am currently investigating how to go about doing that without spending a fortune on lawyers.
Does anyone else have experience in this area that might be helpful to me and others? Thank you!
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