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  • Important

    Reminder:

    Be respectful and courteous when you post in the doctor Q&A forums. These are busy professionals volunteering their time to help us.

    Thank you.
    Rebecca Petris
    The Dry Eye Foundation
    dryeyefoundation.org
    800-484-0244

  • #2
    And while I'm on the topic, it never hurts to try to be courteous in emails to DEZ webmaster/shop/etc. too. For example, I've had 3 rude emails in as many days about the character recognition system the bulletin makes you fill out when you register. Do I wish it was easier? Sure. Can I do anything about it? Not at the moment. The software doesn't give me a lot of choices. Some kind of 'human test' is absolutely necessary to keep out the spam machines. I've tried an alternative system - even one I'd have to pay for separately - but it was actually worse and I found the audio recognition part much more difficult than the visual one.

    Sorry guys. I think I'm having a low-tolerance day. I'll get over it.
    Rebecca Petris
    The Dry Eye Foundation
    dryeyefoundation.org
    800-484-0244

    Comment


    • #3
      Rebecca,
      I can't thank you enough for this site -- it has given me hope, help, and so much more!!! I'm sorry people are being so rude, I guess it's hard when your eyes hurt -- but we're pretty darn lucky to have a place like this to come to.

      Happy July 4th.

      ~Laura

      Comment


      • #4
        Rebecca

        I can only imagine that the people sending you these emails simply don't recognise the amount of effort and expense you personally put into this site.

        One can only hope that if this type of person is sounding off in an email pre-registration, than some of the regulars would have them for breakfast if they post anything like that on the board.

        I can assure you that there are not to many of us here that would tolerate this kind of display of bad manners on anywhere on this BB and given the time difference between countries, I would have no issue in reporting this kind of post for your attention.

        Sometimes the wonders of human kindness (such as yourself) never cease to amaze me. Keep up the good work, there are a load of us here that appreciate everything you do in making this forum available to us.

        Warm regards as always

        Ian

        Comment


        • #5
          trolls

          Hey, send 'em our way, Rebecca. Ian and I would LOVE to have them for breakfast! Please know on this low-tolerance day that your hard work does not go unnoticed.

          D
          Never play leapfrog with a unicorn.

          Comment


          • #6
            Rebecca,
            Do you want me to send the boys round?
            Message to all cheeky monkeys out there, mess with the Don (Rebecca) and you'll sleep with the fishes!
            Barry

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            • #7
              Rebecca

              Just how pathetic and empty does one's life has to be in order to post rude messages on your website?

              Wow!

              eva

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              • #8
                Rebecca,

                You're so kind. I have trouble imagining that anyone could be rude to you. It's got to be totally on their end.

                Hang in there.

                --Liz

                Comment


                • #9
                  How dare anyone be rude to our Rebecca - ex-communicate them at once - thats my word !!!
                  As you can see Rebecca you have a whole lot of us who are loyal supporters out there ---- .I do hope that makes up for those few arrogant idiots

                  Comment


                  • #10
                    You guys crack me up!!!! You are soooo incredibly sweet. Now that I know I have my own virtual team of bouncers, I can get away with anything

                    Sorry for the whines. I don't normally take these things personally and thankfully it's rare that anyone is actually out-and-out rude even on email let alone the board.

                    My original point with the thread - before I started sounding off about emails - was for the doctor Q&A forums. Most people are very good about this and I really, really appreciate it, but for those who need a little reminder, I just wanted to suggest that they go the extra mile to show courtesy when posting to the volunteer doctors. Inappropriate posts don't show up in the Q&A forums either because I do not release them from the moderation queue or because I polish them up a little before doing so.

                    Am I fastidious? Yes, absolutely. Apologic about it? Nope, sorry.
                    Rebecca Petris
                    The Dry Eye Foundation
                    dryeyefoundation.org
                    800-484-0244

                    Comment


                    • #11
                      Apologic about it? Nope, sorry.
                      Huh? I always did have a problem with being annoyingly pedantic!

                      If this counts as being cheeky guess I'd better prepare to be wearing a concrete overcoat - ah well, at least I won't have eye problems any more :P
                      Last edited by jlg_uk; 10-Jul-2008, 00:23.

                      Comment


                      • #12
                        Rebecca you RULE !!!


                        Personally, I feel a lot of gratitude and appreciation toward you Rebecca, every time I use this website, and I have similar feeling rising everytime I see and also enjoy myself how this the member of this wonderful community support and help each other, with Rebecca spirit driving this webiste and forum. I know and can feel that most us in this community feel the same way, and after reading all those posts, I wouldn't dream to mess with you...lol

                        Personally, sometime I need a wakeup call, and I think you raised an important issue and a reminder for all of us, as this kind of behaviour hurt all of us since in the end of the day, we are all enjoying this website and the GREAT service by those wonderful TOP professionals who are the cream de' la cream .

                        In the case of the new comers pre-registered folks,personaly I think they deserve to get the benefit of doubt. Since, I am sure that after would review this site and get familiar with it and enjoy all the wonderful tips and useful information and see improvment in their condition, not only they would change their ways and regret that, but also be ashamed and feel guilty.

                        Personally, I've been eaten for breakfast and the last things I want to see is people eating each other, with my DES and your DES it's hard enought to look at the computer, so seeing other people eaten is even harder to see, at least for me, lol So I hope nobody is going to eat me again or anyone else
                        at least if you do, make sure you make a prayer and a blessing first...lol

                        I believe that if each individual would bring the best out of himself, we will all benefit from that, and enjoy better standard of services which is by the way FREE of charge and provided to us by COMPASSIONATE VOLUNTEERs.
                        I only wish I would had done hundredth of what Rebecca havbe been doing for all of us which most of it is behind the curtain.

                        I salute you Rebecca.
                        I 've already written too much but I would like to express my sincere appreciation for the one and only Dr. Holly and Dr. Latkany, and the fabulous Dr. Bazan. I feel that each on of those individuals deserves his one thread of praises and thanks you posts. (this isn't a bad idea...) I may forget other professionals and I apologize for that, as I mentioned the name of those professionals I am familiar and benefited from their kindness and goodwill
                        Last edited by HOSADOS; 10-Jul-2008, 12:31. Reason: typo

                        Comment


                        • #13
                          I ate your long-winded self for breakfast once, HOSADOS, and it was quite yummy. And filling. Thanks for that.
                          Never play leapfrog with a unicorn.

                          Comment


                          • #14
                            u bet lady D, if you're still hungry I'm right here at your service
                            Bonapatit

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