How do I get to the dry eye shop?

[Tempestuous]

I try to 'enter shop' and the page partially loads and then just goes straight to
http://www.nexternal.com/

I use the current version of Opera (10.10) and the shop used to work fine.

Oh... I've just tried the shop in Firefox which worked, so it looks like your shop wont work with Opera any longer.

Any suggestions as to why it doesnt work?

[Rebecca Petris]

Hi there,

I just talked to Nexternal and they didn't know of any reason for it not to work (nothing has changed on their end that they know of for it not to work). I don't have Opera but if I get a chance to test it I will. The only thing they could think of is if there's some kind of plug-in on your Opera that might be interfering in some way? Sorry I don't know more about it to offer any other explanation.

[Tempestuous]

Well I've figured it out.

I had to enable, cookies, plugins and javascript to get to the store.

For security purposes I surf without, and activate them only on trusted sites. The problem here was that I was being redirected to the http://www.nexternal.com/ site immediately and without warning.

The solution was to time it right to identify and change the site preferences of http://store.nexternal.com when the url flashed up.

Interestingly its the first time I've had to enable cookies just to browse a site.

Though somehow I doubt you'll have this issue with people terribly often!