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  • Registration email never arrived - what to do?

    Hi everyone,

    I feel a little ridiculous asking this, but I can't figure it out.

    I tried to register here yesterday, but the confirmation email never arrived. I can't figure out how to resend it and without it, I can't use the account.

    What should I do?

    Cheers,
    lilli_33

  • #2
    Maybe you could check if it did not get into your spam box for some reason.

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    • #3
      i found it in my spam inbox. check it out... it should be there .. worse case is to recreate account and see if it is registered... if not then probably can put in your user name and click forgot password

      Comment


      • #4
        Sorry I just saw these! If anybody reading this has trouble registering, please email webmaster@dryeyezone.com. We have recently switched back to non-automated account approval, so it's normal for it to take up to 48 hours, but if you don't receive anything by that time please let us know.
        Rebecca Petris
        The Dry Eye Foundation
        dryeyefoundation.org
        800-484-0244

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