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  • Trouble posting Private Messages

    I am having problems sending Private messages. I am logged in, type up my reply and go to send my reply and I get the message "No longer logged in!" Then I lose my complete message!! How frustrating! What am I doing wrong?

  • #2
    same happened to me.several times...grrr!

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    • #3
      My new thread didn't go into NEW POSTS

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      • #4
        I don't have the solution to this problem but as a temporary fix I'd recommend doing the following before clicking on "reply":
        - Select all the text you have written by pressing Control + A
        - Copy all the text you have written by pressing Control + C
        - Now click on reply
        - If you get logged out, log back in, go back to replying to the message, and press Control + V to paste your message into the box, then click reply.

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        • #5
          Sorry guys I wasn't online this weekend. I'll check it out and see what I can do.
          Rebecca Petris
          The Dry Eye Foundation
          dryeyefoundation.org
          800-484-0244

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          • #6
            Not sure this a new phenomenon Rebecca ?. I can recall this happening to me some time ago.
            A Yellow alert pops-up "Auto saved in drafts" if youre not quick enough, perhaps it's something to do with that?.

            Here's hoping this message has saved????...

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            • #7
              Just incase anyone is wondering?... It did!..

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              • #8
                Happens to me all the time, I am new here and have so far lost 2 very long posts I had typed. guess I will have to keep them short

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                • #9
                  Originally posted by chads38 View Post
                  Happens to me all the time, I am new here and have so far lost 2 very long posts I had typed. guess I will have to keep them short
                  Yeah, this has happened to me too... I now copy every post I write before clicking the reply button just in case I lose it... at least that way I can just paste it back without rewriting the whole thing!

                  Hopefully Rebecca can adjust something in the forum settings to fix this... it only started happening maybe a few weeks or months ago as far as I can tell.

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                  • #10
                    Wow, I'm sorry guys that I didn't notice the earlier posts about this and follow up. I don't have any idea what's causing this... I'll see what I can do.
                    Rebecca Petris
                    The Dry Eye Foundation
                    dryeyefoundation.org
                    800-484-0244

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                    • #11
                      So I have been hanging around here off and on for a long time, and this problem has been ongoing since the beginning.

                      It has happened to me many times.

                      I now compose my whole post (unless it is a very short one) offline using a Word doc and then copy and paste it to the thread.

                      If I do get timed out while trying to compose a short post, I use the back button on the browser and sometimes it will show the page you were working on (even if you are logged out). I copy my text, log back in and then paste it to the thread. That doesn't always work but it has worked for me a few times.

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                      • #12
                        Rebecca, years ago I had an email exchange with your IT guy (the Great Almighty) about this. I think he said that the site had a 15 minute time-out. Does that still exist? If it does, that may be the problem since the site may think the user is inactive while composing a long post. It could easily be more than 15 minutes to write a long post and the site would automatically log the user out after the 15 minutes of inactive use.

                        Just my 2 cents . . .

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